💵 How to Request a Return
If you checked out with an account and your return meets our policy guidelines:
- Log in to your account on our website.
- Go to your Account page and navigate to the Returns Section.
- Submit a return request, and we’ll review it as soon as possible.
- We’ll notify you once your request is approved or denied, with further instructions.
If you checked out as a guest, simply contact us regarding your return, and we’ll guide you through the process.
📋 Return Guidelines
To ensure a smooth return process, please note:
- ❌ Order Cancellations – Once an order has shipped, it cannot be canceled. If you no longer want the item, simply return it under this policy.
- 🔒 Condition Requirements – Returns must be unused, in new condition, and in the original packaging.
- 🚨 No Assembly or Modification – Please do not use, assemble, or modify the product before returning, or we won’t be able to process a refund.
- ⚠ Damaged or Defective Items – If your order arrives damaged or defective, do not return it. Instead, contact us for assistance.
- ⏳ Post-30-Day Defects – If an item becomes defective after 30 days, reach out to us or check the manufacturer’s warranty for further support.
- 💵 Exchanges – Need a different item? Simply return the original and place a new order. We require all items to be invoiced for manufacturer warranty purposes.
Have questions? We’re happy to help! Contact us 😊